I reached out to Tiangi Sparkling on a weekend through Yelp. Sorangy responded in less than 1 hour. We made arrangements for her to visit to provide a quote early the following week.
Although she had a little trouble finding our house (everyone does), she arrived promptly after receiving additional instructions from us and did a thorough walk-through of our home. We pointed out the areas we wanted her to concentrate on - bathrooms, kitchen, floors, and baseboards. (I have clean baseboards for the first time in my adult life!) She inquired about our preferences for certain tasks like arranging cushions on the sofa. I was impressed to see her doing things such as touching the tops of picture frames to see if they required dusting.
Sorangy usually checks in a day or two ahead of time to confirm whether we want her to come on her usual day and to let us know if she has additional availability. We feel comfortable leaving the house while Sorangy is cleaning to let her finish and see herself out. We feel she is responsible and trustworthy.
Sorangy (and her team) have cleaned for us 4 or 5 times now. The first was a deep cleaning and the rest have been maintenance cleanings. She is very thorough, especially with the areas we pointed out as being most important to us. We have very hard, iron-rich water that leaves orange stains on all of the tubs, sinks, and toilets. We love it when Sorangy has been here because everything is white and sparkly again!
Sorangy is very respectful of private spaces, especially since my husband and I both work from home. She always asks first before entering our offices. If one of us is in a meeting, she will ask again later if it is ok to enter and clean, and we appreciate that.
On a personal note, Sorangy is polite, highly personable, and speaks very good English. I enjoy having little chats with her here and there. I have mentioned by back pain to her and she always inquires about how I am feeling. At our first meeting, when I said, "My back is just too sore to do these things," she replied, "It's ok, that's why I am here!" and I loved that!
I highly recommend Tiangi Sparkling for anyone in the Hudson and Mohawk Valleys who wants a great cleaning at a reasonable price - especially if it is important to you to support local-, woman-, or minority-owned businesses.
Other things to note:
- Venmo payment accepted
- Cash payment accepted
- Check payment accepted, but not preferred
- Brings all of her own supplies
- No harsh chemical smells during or after cleaning
- Contact by text message for the quickest response
- If you have dogs, please tuck them away when Sorangy is visiting